Terms and Conditions - Smirneos&Co

Diamond classification, classification reports, cut classification and terminology

Diamond certificates are documents emitted by accredited institutions, they are internationally recognized and represent the unique fingerprint of the stone. At the same time it will offer you the possibility to confidently buy the diamond you want by ensuring the stone is a genuine diamond. The certificate will contain a complete description of the diamond's quality and information about the cut, carat, clarity, color, measurements, polish, etc.

Color is evaluated by comparing it to the GIA color scale. The scale goes from D to Z, where D is the most translucent and most valuable, and Z goes towards yellow, having a lower value.

Clarity, is an evaluation of every blemish or inclusion within or on the surface of the stone. The type and position of these inclusions determines the degree of clarity and value. The certificate will display a schema of the stones's inclusions. They are so noted: "crystals", "feathers", "pinpoints", "naturals", "scratches" and "clouds" among others. Because every diamond is unique, the sketch is like a fingerprint for identifying every particularity of the stone. Not all laboratories include details of the diamond's inclusions in the certificate.

Carat is the weight of the diamond. One carat is equivalent to 200 milligrams, or 0.2 grams.

Cut is not classified the same way by all diamond laboratories. AGS for instance, ensures an evaluation of a diamond's cut on a scale from 0 la 10, where 0 is the cut with ideal proportion and 10 is the less remarkable cut. Other labs will define the Cut as "Excellent", "Very Good", "Good", "Fair" or "Poor". Diamond certificates might also include information about the diamond's depth percentage, surface percentage, table percentage, and general comments regarding symmetry and polish.

Measurements of the diamond are defined in millimeters.

Smirneos&Co might use terminology frequently used in the industry for describing diamonds, "beautiful", "eye clean", "faceting", etc. These terms only express opinions that can change based on changes in classification techniques, equipment or interpretation.

All the diamonds we offer for sale are certified by international laboratories (GIA, IGI, IGL, si HRD).

Smirneos&Co offers lifetime warranty for the quality of the jewellery sold.

Gold does not possess the hardness of steel, and as such we are not responsible for damage to jewellery as a result of wear and tear.

Most products can be returned in 14 business days. All the details can be found by reading our Return Policy.

All products - including bespoke jewellery - benefit from a two year warranty. Smirneos&Co guarantees for a period of two years the qualities and physicochemical properties of its jewelery.

Smirneos&Co markets outside areas of conflict diamonds

We care for our customers and for people working in the mining industry. Smirneos&Co is a supporter of The Kimberly Process, a process that has been approved by many countries that produce, import, or in any way market diamonds.

The diamonds we offer for sale are acquired from legal sources, not involved in conflict situations and in accordance with United Nations resolutions. Smirneos&Co guarantees that these diamonds are obtained outside of any conflict zones, by having written and verbal guarantees from our diamond providers.

Confidentiality agreement

Smirneos&Co is a firm believer in the right to privacy and in upholding our client's image. Our primary objective is to offer our clients a secure online experience, one which does not negatively affect their personal lives. In this respect we take every measure to make sure the information you supply to us is only used in the ways you have agreed with while making a purchase. We assure you that we will not collect any other personal information except for that which is voluntarily offered by you. Please read our full Privacy Policy.

Company details

Smirneos & Co. Srl.
Ion Ratiu Street, number 194, floor 3
Constanta - Romania
Contact person: Corina Ciobotea
Phone: +40241.69.34.34
E-mail:

Order duration

The delivery of an order can take up to 14 business days, counting from the moment we receive the advance payment. The advance payment consists of the full value of the purchased diamond, or half the value of the product in case of wedding bands.

Payment methods

Debit / Credit Card
Bank Transfer / Deposit

Delivery

Delivery and product insurance during transit are both free of charge.

Drepturi de autor sau de proprietate intelectuala

Conciliation

If you have any problems regarding an order, that don't seem to solvable through email, or by the person you are talking to, you can contact Ciobotea Corina at +40241.69.34.34 for an internal conciliation.

Final provisions

In the event that the diamond ordered on the Exchange is not available. you can opt for another diamond from the list of those displayed, or you can request an immediate and full refund of the amount paid. Smirneos&Co works permanently to ensure the information we offer is up to date. Any information present on this website or on any printed material created by Smirneos&Co, including email sent by Smirneos&Co, can be modified or updated at any time, without notice. All products are sold on a first come first serve basis. Smirneos&Co is not responsible for any errors, changes, priority sales, or information update. Smirneos&Co can at any time and without notice make changes to its products or services.

We will not intentionally display incorrect prices. Any image, or product description can contain display or publication errors and can be changed without notice.

Smirneos&Co reserves its right to modify in any way and without notice the above provisions, as well as any information on its website(s). If any or the above provisions is to be found null or invalid, regardless of the cause, it shall not affect the validity of any other clause.